We strive to ship all orders within 72 hours after payment is received. All shipping transit times are calculated from the day of shipping.
Approx. Shipping Times
• FedEx Ground: Delivery up to 5 business days.
• FedEx 3 Day: Delivery to businesses by 4:30 pm in 3 business days (by 7 pm to residences).
• FedEx 2 Day: Delivery by 4:30 pm in 2 business days to most areas (by 7 pm to residences).
• FedEx Priority Overnight: Next-business-day delivery by 10:30 am for AA areas, 12 noon for AM areas, and 4:30 pm for PM areas
• FedEx Standard Overnight: Next-business-day delivery by 3 pm to most U.S. addresses, by 4:30 pm to rural areas
* FedEx does not deliver to PO BOX addresses. If you choose a PO BOX as your Shipping Address, the order will be sent with USPS.
Click here to track your FedEx order.
Click here to see FedEx Delivery Map.
Our International orders are typically shipped within 72 hours. For orders shipped with USPS, please allow up to 30 business days for your order to arrive to take into account local Customs policies and postal delivery scheduling. Orders shipped with FedEx International are delivered in about 5 business days. Please be advised that customers are responsible for any local Customs or duties incurred. Green Smoke® e-cigarette is not responsible for delivery delays due to Customs clearance at the country of destination.
The shipping times for international orders may vary depending on the destination and specified shipping method.
USPS ** - USPS First-Class Mail® International: 7-21 business days
** It can take up to 30 business days depending on Customs and postal services in the country of destination.
FedEx - FedEx International Economy or Priority: 2-5 business days - may vary according to specified method. Check transit times
Shipping Costs / Policy
Shipping costs are automatically calculated when you place your order - costs depend on weight, destination and shipping method.
Once Green Smoke® e-cigarette ships the order out, the postal authority becomes responsible for making sure the package gets to you in good condition.
Green Smoke® e-cigarette will not be held liable if your local Customs refuses your package. International orders are shipped at the sole risk of the customer. Please address all delivery issues with your local post office. Lost or damaged packages will only be guaranteed for orders shipped via FedEx.
All orders are shipped on a first in-first out basis, please plan accordingly.
Orders are shipped out Monday-Thursday 9 am to 3 pm; Fridays 8 am to 11 am within 72 hours of receiving payment. (Larger orders may be subject to pre-arranged terms)